Privacy Policy

We collect information you provide directly to us, such as when you fill out a contact form, subscribe to our newsletter, or engage our services. This may include your name, email address, phone number, company name, and project details.

We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and referral source. This is typically collected through cookies and analytics tools.

We use the information we collect to respond to inquiries, deliver contracted services, send service updates, improve our website, and comply with legal obligations.

If you've opted in to marketing communications, we may use your email to send occasional newsletters and updates. You can unsubscribe at any time.

We do not sell your personal information. We may share data with trusted third-party service providers who help us operate our business (e.g., hosting, email, analytics, payment processing), all under strict confidentiality agreements.

We may disclose information if required by law or to protect our rights, property, or safety, or the rights of others.

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

We use third-party analytics services (such as Google Analytics) to understand how users interact with our site. These services may collect data like pages viewed, time on site, and device info.

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

In the unlikely event of a data breach affecting your personal information, we will notify you in accordance with applicable laws.

You have the right to access, correct, or delete your personal information. You can also request that we stop processing your data for marketing purposes.

To exercise these rights, contact us at hello@marketplaceaid.com. We will respond within 30 days.

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Contact form submissions and project-related data are typically retained for the duration of our client relationship plus 3 years for records.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete that information.

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services constitutes acceptance of the updated policy.

If you have questions about this privacy policy or our data practices, please contact us at hello@marketplaceaid.com.